Retail peak season is under way, and customer expectations have never been higher. The last 12 months of supply chain disruptions, material shortages and rising costs of living have highlighted just how important it is to deliver excellent visibility and predictability end to end, from pre-purchase to post. A superior customer experience will determine the winners and losers of this year’s peak season.

Join this session to discuss the findings of a new global consumer survey from project44, including:

• How consumer spending habits are shifting in the face of rising inflation and an impending recession.
• The role sustainability plays in consumer trust and brand loyalty.
• What retailers can do to better manage inventory and ensure purchases are delivered in time for the holidays.

Climate crises, strikes, labor shortages, war, an ongoing pandemic, inflation and more are continuing to disrupt global supply chains. In a world full of uncertainty, how can supply chain professionals manage risk?

In this roundtable we will discuss the tools, tactics, and strategies logistics professionals can use to mitigate risk. Discussion topics include:

• Supply chain risk mitigation strategies
• How to assess and align goals
• Available solutions
• How to create value up and down the supply chain
• What comes next